MotionMobile provides electric transport options for urban last-mile scenarios such as scooters or e-bikes, bridge short-distance gaps with ease.
Safe is ALWAYS number one priority
MotionMobile prioritizes your safety. Wearing certified helmets and protective gear significantly reduces injury risks. Note that laws in certain regions prohibit minors under a specific age from riding e-bikes/e-scooters, and mandate helmets during operation. MotionMobile strongly recommends verifying local regulations before purchase. Ride responsibly!
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Practical Last-Mile Transport, Simplified.
Frequently asked questions at MotionMobile.store
What is MotionMobile and what do you sell？
We are a simple online store specializing in personal mobility such as e-bikes, e-scooters, skateboards, helmets, and protective gear. We aim to enhance your last-mile commute with greater ease and comfort, or support your entry into delivery part-time gig.
Where do you ship to?
We ship to the following country or regions:Australia, Austria, Belgium,Canada, Hong Kong SAR, Japan, Malaysia, Singapore, United Arab Emirates, United Kingdom, United States, South Africa, Mainland China, India, Indonesia, Kuwait, Macao SAR, Pakistan, Philippines, Saudi Arabia, Taiwan (China), Brazil.
How to place an order?
Simply browse here, or quickly filter by category to find items matching your needs. Check details to verify the specifications align with your requirements. Add to cart, provide essential shipping information, and await doorstep delivery.
What is the return policy?
Unused items in original packaging can be returned within 14 days of delivery. Customer cover return shipping costs. We refund the item price within 10 business days after receiving your return.Used/damaged items, or products missing original tags can’t be returned.(Safety gear like helmets are final sale.) To start a return, please contact us via email.
*Refunds exclude original shipping fees. Safety gear includes helmets, pads, and protective clothing.
Defective claims require clear evidence of manufacturing flaws.
Are any purchases final sale?
Certain protective items (e.g., helmets, knee pads) are marked final sale due to hygiene concerns and cannot be returned within 15 days. However, if you receive a damaged or defective product, contact us within 24 hours of delivery at support@motionmobile.store. Include your order number and two clear photos: one showing the defect and one of the packaging. We will provide a resolution (replacement or full refund) within 48 hours to ensure you receive a flawless product.
When will I get my order?
Delivery times vary by your region. For more information, please check out our Shipping policy.
What payment methods do you accept?
We accept Paypal as payment method.
Can i track my order?
Certainly! After shipment, we'll provide a tracking number. We'll email updates to the address you used during checkout. Use this number on logistics platforms like 17track to monitor your package's real-time status.
Electric vehicles require user responsibility. Always inspect your vehicle before riding, follow traffic rules, and avoid hazardous conditions.